Privacy policy
What we collect when you contact us or send a CV, why, and how we look after it.
Rovia Academy (“we”) respects your privacy. This policy explains what personal data we collect through this website and our contact channels, how we use it and the choices you have.
What we collect
- Enquiries — when you use a contact form, call or e-mail us: your name, e-mail address, phone number, the course you are interested in and your message.
- Course applications — when you apply for a course: your name, e-mail address, phone number, city, highest qualification, the course and your message, and the date you agreed to be contacted.
- Technical data — this website does not use analytics or advertising cookies. Essential cookies keep forms secure.
How we use it
- To answer your enquiry and give you information about our courses, fees and schedules.
- To process your application, contact you about enrolment and manage your studies if you join a course.
- To meet our legal obligations and keep records of our communication with you.
We rely on your consent when you submit a form. You may withdraw it at any time by contacting us.
Who we share it with
- Service providers — companies that host our website and e-mail on our behalf, under confidentiality obligations.
- Authorities — only where the law requires it.
We do not sell personal data, and we do not share it with third parties for their marketing.
How long we keep it
Enquiries and applications are kept for as long as we need them to handle your request and keep a record of our communication. Learner records are kept for as long as required for certificates and legal purposes. You can ask us to delete your data at any time.
How we protect it
Personal data is stored on access-controlled systems and is available only to staff who need it for the purposes above. Forms on this website are submitted over an encrypted connection.
Your rights
You can ask for a copy of the personal data we hold about you, ask us to correct or delete it, or withdraw your consent. Contact us through the contact page; we may ask you to confirm your identity first.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.